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Contact

How Can We Help?

Whether you need help choosing the right table, have a question about your order, or want delivery details, we are happy to assist.

Most messages answered within 24 business hours
Ways To Connect

Choose Your Preferred Channel

Email

support@mancavex.com
Replies within 24 hours

Phone

(555) 000-0000
Mon–Fri 9am–5pm EST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Quick Answers

Frequently Asked Questions

How long does shipping take for game tables?

Most pool tables, poker tables, and foosball tables ship within 3 to 7 business days depending on your location. Larger items like slate pool tables may require freight delivery, and we will provide tracking details as soon as your order ships. Orders over $100 qualify for free shipping.

Can I track my order after it ships?

Yes, you will receive a shipping confirmation email with a tracking number as soon as your order leaves our warehouse. You can also check your order status anytime by logging into your account or contacting our support team with your order number.

What is your return policy on game tables?

We accept returns on unused, unassembled items within 30 days of delivery. The product must be in its original packaging and in resalable condition. Please contact us before initiating a return so we can provide specific instructions for your item.

What if my table arrives damaged or defective?

If your table arrives with any damage or defects, contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement part or full replacement at no additional cost to you. Your satisfaction is our priority, and we work directly with our carriers to resolve these situations quickly.

What size pool table fits my room?

A standard rule is to add at least 5 feet to each dimension of the table for comfortable cue clearance. For example, a 7-foot table needs a room of roughly 12 by 16 feet minimum. If you are unsure, send us your room dimensions and we will recommend the best fit.

Do your tables require professional assembly?

Foosball tables and poker tables typically come with straightforward assembly instructions and can be set up at home with basic tools. Slate pool tables generally benefit from professional installation to ensure a perfectly level playing surface. Each product page includes specific assembly details so you know what to expect.

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Business Hours

Monday – Friday 9:00 AM – 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Fast Response

Every message receives a thoughtful, personal reply within one business day from our dedicated team.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption on every transaction.

Quality Guaranteed

Every table is inspected before shipping to ensure it meets our standards for durability and craftsmanship.

Free Shipping

All orders over $100 ship free to the contiguous United States with full tracking from warehouse to doorstep.